Business Analyst 111 Digital Front End

Communicating complex technical issues and risks to non-technical people, requiring the ability to translate technical impacts into a language understood by business areas and to ensure that the communication has been successful. Liaise with clients/users to clarify details of requirements. Design, create and test moderately complex information deliverables with specified content and layout. Perform basic consulting activities (information gathering, analysis, problem resolution and presentation) in accordance with assignment objectives. Provide expertise and support to professional and project colleagues on use of Business Analysis methods and tools. Resolve customer needs to the application of analytical techniques; applying these techniques to identify required information characteristics. Communicates highly complex issues and sensitive information to a variety of internal and external stakeholders at all levels including; regional Health Board partners Suppliers, DHCW, NHS Wales and the Welsh Government. Information may have national and political implications for internal and external stakeholders. Collating and communicating relevant information to the SRO. Present complex data in various forms to suit the audience, using graphical and other techniques to large groups to portray the required information, offering supporting narrative as necessary. You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Essential criteria - Educated to Degree level (or equivalent qualification / experience) - Familiar with modelling and analysis tools (e. g. Enterprise Architect), methods and standards (e. g. UML, BPMN). - In-depth knowledge of business modelling techniques and experience in obtaining input from and communicating modelling results to senior managers for agreement. - Knowledge of business processes to advise database designers and other application development team members on the details of data structures and associated components. - Experience of applying a variety of analytical techniques to information and quantifying result integrity based upon assessment of sources and techniques applied. - Experience of consulting activities and techniques including facilitating stakeholder groups. - Experience of process analysis, assessment and change including financial, cultural, technological, organisational and environmental factors. Further experience of establishing customer requirements and identifying how these map to process requirements. - Expertise with the application of Business Analysis techniques, methods and tools; experience of the implementation of Business Analysis techniques, methods and tools as well as the enhancement of their application. - Experience in defining, documenting and working on projects across all phases either alone or with a small team. - Experience in identifying and assessing risks to the success of the project. Experience of producing realistic plans (quality, risk and communication plans) and contributing towards lessons learned. - Experience in investigative work for strategy studies, business requirements and feasibility studies and in the specification of improvements to business processes. - Experience of business process testing including the management of test scenarios and reporting of testing outcomes. - Experience in stakeholder management, communication and agreement to changes including experience in overseeing the planning of and implementation of change. - Demonstrable experience of designing individual plans based on the documentation needs of users and of organising the production and distribution of approved documentation items. - Experience of designing the content and appearance of complex information deliverables (e. g. web pages) in collaboration with clients / users. - Significant experience of modelling tools and techniques. - Substantial experience of working on complex projects. - Able to utilise office software packages to an intermediate or higher level. In particular MSO365 - Advanced Keyboard Skills - Typing skills - Able to input data accurately - Highly organised, with the ability to work to agreed goals, in a self-directed and professional manner. - Ability to plan, document and prioritise own workload in a proactive manner. - Demonstrable excellent written and verbal communication skills, able to negotiate successful outcomes with senior personnel. - Highly experienced in influencing and negotiation skills including critical questioning and innovative thinking. - Excellent facilitation skills. - Ability to be an active listener and to tailor communication to the audience. - Experience of resolving conflict and problems and challenging projects. - Ability to coach and mentor others. - Travel across sites, as required by the job. Desirable criteria - Possess (or working towards) a recognised Business Analysis professional qualification (such as BCS International Diploma in Business Analysis) - Working knowledge of the NHS and national developments and policy initiatives - Understanding and knowledge of health service terminology and information requirements - Understanding of the NHS Wales IMTP development and assurance processes, including DPIA/Data Standards - Experience of reviewing compliance with legislation and organisational/government policy. - Experience of the application of information management policies, procedures and controls. - Experience of evaluation, development, demonstration or implementation of research activities. - Understanding of opportunities provided by the strategic application of Digital & Data. - Experience of investigation and development of innovative methods of exploiting Digital & Data. - Experience of logical modelling as well as component specification and design; understanding of technical planning and assurance; knowledgeable in development and integration. - Experience of reconciling technical practice with relevant technical strategies, policies and standards. - Experience of specifying user/system interfaces and translating logical designs into physical designs taking account of target environment, performance requirements and existing systems. - Demonstrable evidence of being able to produce detailed designs and document using required standards, methods and tools, including prototyping tools where appropriate. - Experience of selecting tools and methods to establish, clarify and communicate the user experience, users' characteristics and tasks and in identifying the technical, organisational and physical environment in which complex products or systems will operate. - Experience of engaging with technical design and project management to ensure that the correct products have been produced in a timely fashion. - Experience of evaluating the quality of project outputs against agreed acceptance criteria. - Experience of assessing, analysing, developing, documenting and implementing changes based on requests for change. - Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

- Flexible working,

- The focus of the Business Analysis function is to clearly elicit, define and document stakeholder requirements. However, this is a 'full lifecycle' role with possible involvement from business case development to operational review, via requirements, design, development, test and implementation. - Liaise with clients/users to clarify details of requirements. Design, create and test moderately complex information deliverables with specified content and layout. - Perform basic consulting activities (information gathering, analysis, problem resolution and presentation) in accordance with assignment objectives.