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Rotherham Doncaster and South Humber NHSFT logo

Rotherham Doncaster and South Humber NHSFT

***ADMIN ASSISTANTS BAND 2 AND 3 - RECRUITMENT CAMPAIGN***

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Transparency summary

Fully remote
Salary
£26,300–27,476 per year
Office location
North Lincolnshire, DN16 2JX
Contract
Permanent · Full-time
Department
Administration
Industry
Healthcare
Experience level
To be confirmed

Job Description

Job summary
Are you an organised, motivated and approachable individual looking for an opportunity to develop your career within the NHS?

Rotherham, Doncaster and South Humber NHS Foundation Trust has a range of administrative opportunities available across our services and sites in North Lincolnshire. We are looking for enthusiastic individuals who can provide high-quality administrative support and contribute to the effective delivery of our services.

Our administration roles are varied and may include opportunities within clinical services, corporate teams, community services, mental health services and other areas across the Trust. The exact duties, hours, shift pattern and environment will vary depending on the vacancy.

We welcome applications from experienced administrators as well as individuals looking to begin or develop their career within the NHS. Eligible roles will be offered as an apprenticeship opportunity.

You will have the opportunity to state your vacancy preference on your application and at interview. If you are appointable at interview but are not successful, you will be given the option to be added to our recruitment pipeline for any future vacancies that arise.

Main duties of the job
Depending on the position, your responsibilities may include:

Providing efficient and professional administrative support to teams and services.
Managing correspondence, records, databases and other information accurately.
Arranging meetings, appointments and maintaining diaries where required.
Communicating effectively with colleagues, patients, service users and external organisations in a professional and helpful manner.
Processing information and completing administrative tasks within agreed timescales.
Supporting clinical or operational teams with the smooth running of day-to-day services.
Maintaining confidentiality and working in accordance with NHS policies and procedures.
Deal with telephone enquiries in a courteous and efficient manner, recording messages as per agreed systems and escalating as per protocols.
Provide line management within a nominated area including completing supervision and PDRs.

We are looking for people who are organised, reliable and able to prioritise their workload effectively. Good communication and IT skills, attention to detail and the ability to work both independently and as part of a team are important.

About us
Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are dedicated to the development of our our people and hold a learning half day every month for our colleagues.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:

https://www. rdash. nhs. uk/documents/clinical-and-organisational-strategy-2023-to-2028/

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

https://www. rdash. nhs. uk/about-us/getting-involved/work-with-us/

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:

https://youtu. be/WMJSkLoTk4Q

The main terms and conditions of service can be found here:

https://www. nhsemployers. org/publications/tchandbook

Details
Date posted
09 October 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£26,299.62 to £27,476 a year
per annum, pro rata
Contract
Permanent
Working pattern
Full-time,
Part-time,
Job share,
Flexible working,
Home or remote working
Reference number
376-CR-ADMIN-02
Job locations
VARIOUS
VARIOUS SITES ACROSS NORTH LINCOLNSHIRE
North Lincolnshire
DN16 2JX
United Kingdom

Job description
Job responsibilities
Please view the attached job descriptions and person specification to view the full details about some of our roles.
Should you choose to apply, please ensure you are demonstrating how you meet the competencies highlighted in the question section of your application and provided detailed examples.
We reserve the right to close the post early if a high number of applications are received.

Job responsibilities
Please view the attached job descriptions and person specification to view the full details about some of our roles.

Should you choose to apply, please ensure you are demonstrating how you meet the competencies highlighted in the question section of your application and provided detailed examples.

We reserve the right to close the post early if a high number of applications are received.

What you will do

Depending on the position, your responsibilities may include:

Providing efficient and professional administrative support to teams and services.
Managing correspondence, records, databases and other information accurately.
Arranging meetings, appointments and maintaining diaries where required.
Communicating effectively with colleagues, patients, service users and external organisations in a professional and helpful manner.
Processing information and completing administrative tasks within agreed timescales.
Supporting clinical or operational teams with the smooth running of day-to-day services.
Maintaining confidentiality and working in accordance with NHS policies and procedures.
Deal with telephone enquiries in a courteous and efficient manner, recording messages as per agreed systems and escalating as per protocols.
Provide line management within a nominated area including completing supervision and PDRs.

We are looking for people who are organised, reliable and able to prioritise their workload effectively. Good communication and IT skills, attention to detail and the ability to work both independently and as part of a team are important.

Please view the attached job descriptions and person specification to view the full details about some of our roles.
Should you choose to apply, please ensure you are demonstrating how you meet the competencies highlighted in the question section of your application and provided detailed examples.
We reserve the right to close the post early if a high number of applications are received.

Please view the attached job descriptions and person specification to view the full details about some of our roles.

Should you choose to apply, please ensure you are demonstrating how you meet the competencies highlighted in the question section of your application and provided detailed examples.

We reserve the right to close the post early if a high number of applications are received.

What success looks like

Essential criteria
- Can you please confirm you will demonstrate how you meet the competencies highlighted in this section of your application and provide detailed examples?
- Please state your admin role preferences i. e. ward based, corporate services, community services, reception
- Please confirm if you have used artificial intelligence to complete this application. If you choose to use AI or other tools to assist in writing your application, it is essential to personalise this information. Relying solely on AI to write your application can negatively impact your chances of success and may result in your application being rejected.
- English and Maths at level 2 or equivalent (GCSE 9-4 or A*- C or functional skills level 2)
- NVQ level 2 or equivalent in a related subject
- NVQ level 3 in related subject or willingness to undertake a relevant Level 3 Apprenticeship
- IT skills in Microsoft Office Packages
- Working in a busy office environment
- Office procedures i. e. filing, photocopying, message taking
- Understand importance of maintaining confidentiality and security of information
- Good interpersonal skills
- Ability to communicate effectively both verbally and in writing
- Awareness and understanding of the requirement for discretion and confidentiality

Desirable criteria
- Supervising colleagues
- Utilising online patient records systems

Benefits

- We are dedicated to the development of our our people and hold a learning half day every month for our colleagues.
- Flexible working,

Mentioned skills
Mentioned: Administrative Support Mentioned: Attention to Detail Mentioned: Communication Mentioned: Line Management Mentioned: Mental Health Mentioned: Organisation Mentioned: Recruitment
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