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Welsh Ambulance NHS Trust

Data Protection Officer

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Transparency summary

Fully remote
Salary
£58,379–65,723 per year
Office location
Ty Elwy, LL17 0LJ
Contract
Permanent · Full-time
Department
Cybersecurity
Industry
Healthcare
Experience level
To be confirmed

Job Description

Job summary
The Data Protection Officer (DPO) will be the Trust's subject matter expert on all aspects of data protection. They will be the recognised Trust authority and advisor on data protection matters, acting in the interest of the data subject. They will ensure Trust compliance with the General Data Protection Regulations (GDPR), Data Protection Act 2018 and Network & Information Systems Regulations. The post holder will work with autonomy, using their own interpretation of regulations to provide leadership within the Trust on data protection matters in the management and delivery of the Information Governance agenda in support of the Trust's business and service objectives.

As an expert in this field, the Data Protection Officer is responsible for driving the strategic development of Information Governance across complex areas of clinical and corporate services.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job
Providing specialist expert advice to the SIRO, Caldicott Guardian to ensure that the Trust operates within legal and ethical frameworks. Act as the Trust representative in NHS Wales forums on Data Protection and Information Governance. Lead in relevant internal and external working groups/projects, services and initiatives to provide expert advice on information governance and data protection. Attend local, regional and national forums within the Health community to ensure the delivery of Information Governance across all organisations. Liaise directly with the Information Commissioner's Office on appeals, complaints and reviews submitted to them by members of the public.

To analyse how internal and external stakeholders are utilising information to judge compliance to statutory data protection and information governance regulations. To undertake Information Risk Assessment, monitor Information Security incident forms, investigate, and resolve complex breaches in security and confidentiality identifying areas of improvement and develop appropriate reports. Develop and support an auditable structure and systems for Data Protection management within the Trust.

Recruitment and line management of the Information Governance Team including encouragement of CPD, managing attendance at work, managing grievances and disciplinary hearings, appraisals and performance.

About us
#RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

Details
Date posted
07 October 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£58,379 to £65,723 a year
Per annum
Contract
Permanent
Working pattern
Full-time,
Flexible working,
Home or remote working
Reference number
020-AC078-1026
Job locations
Pan Wales
Ty Elwy
LL17 0LJ
United Kingdom

Job description
Job responsibilities
"You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job responsibilities
"You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

What you will do

Providing specialist expert advice to the SIRO, Caldicott Guardian to ensure that the Trust operates within legal and ethical frameworks. Act as the Trust representative in NHS Wales forums on Data Protection and Information Governance. Lead in relevant internal and external working groups/projects, services and initiatives to provide expert advice on information governance and data protection. Attend local, regional and national forums within the Health community to ensure the delivery of Information Governance across all organisations. Liaise directly with the Information Commissioner's Office on appeals, complaints and reviews submitted to them by members of the public.

To analyse how internal and external stakeholders are utilising information to judge compliance to statutory data protection and information governance regulations. To undertake Information Risk Assessment, monitor Information Security incident forms, investigate, and resolve complex breaches in security and confidentiality identifying areas of improvement and develop appropriate reports. Develop and support an auditable structure and systems for Data Protection management within the Trust.

Recruitment and line management of the Information Governance Team including encouragement of CPD, managing attendance at work, managing grievances and disciplinary hearings, appraisals and performance.

"You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

What success looks like

Essential criteria
- 1. Educated to Masters level in an information related Qualification/Industrial Certification or relevant experience in a health informatics work environment.
- 2. Recognised Information Governance or related qualification e. g. Data Protection, IT Security
- 3. In-depth knowledge of information governance/informatics/IT/Security arena gained through degree level qualification or professional experience.
- 4. Knowledge of the NHS Information Governance agenda, Data Protection, Freedom of Information and other relevant legislation.
- 5. Knowledge of standards, guidelines and NHS Codes of Practice to support compliance with Confidentiality and Caldicott.
- 6. Specialist knowledge of Information Security (inc ISO27001) principles and practices.
- 7. Specialist knowledge of operational records management issues
- 8. Knowledge of the Equality agenda and equality impact assessments
- 1. Experience at senior level of working with the Information Governance agenda in the NHS, Social Care or other large organisation.
- 2. Experience of managing and developing staff
- 3. Experience of establishing excellent working relationships with all levels of staff
- 4. Experience in the development and delivery of training materials
- 1. Excellent problem-solving skills. Able use effectively and select appropriately from applicable methods, procedures and standards.
- 2. Proven management skills, including the ability lead, empower and motivate others.
- 3. Well-developed planning and organising skills and the ability work under pressure meet deadlines.
- 4. Highly developed communication and presentation skills.
- 5. Standard Keyboard Skills
- 6. Displays a passion for excellence and the role information governance can play in improving patient services and the effective development of the organisation; is innovative and creative
- 7. Inspires others and leads by example; able make calm rational decisions in the face of adversity. Resourceful.
- 8. Personal credibility, with the ability quickly gain the confidence of others.
- 9. Achievement focused; able to set targets and gets things done to achieve continuous improvement.
- 10. Customer focused, with a commitment delivering high quality services.

Desirable criteria
- 1. Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
- 2. Ability to travel within geographical area.
- 3. Able to work hours flexibly.
- 4. Satisfactory Standard/Enhanced DBS clearance including an/a Adults and Childrens Barred List check

Benefits

- Flexible working,

Essential skills
Essential: Communication Essential: Compliance Essential: Cybersecurity Essential: Health Informatics Essential: Information Governance Essential: ISO 27001 Essential: Organisation Essential: Problem Solving Essential: Records Management
Mentioned skills
Mentioned: Leadership Mentioned: Line Management Mentioned: Recruitment Mentioned: Risk Assessment
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