ICC Clinical Nurse Lead

Job summary An exciting opportunity has arisen for an experienced, motivated and forward-thinking Band 7 Clinical Nurse Lead to join our Clinical Triage Service at SWFT. This key clinical leadership role provides clinical oversight, support and guidance to the triage team, ensuring patients receive safe, timely and appropriate care. The service reviews referrals, supports clinical decision-making, prioritises patient need and ensures individuals are directed to the right service at the right time. As Clinical Nurse Lead, you will provide day-to-day clinical oversight, support staff with complex triage decisions, promote consistent and robust processes, and maintain high standards of care. You will work closely with the Operational Professional Lead and Locality Manager to support the effective running and development of the service. The role includes contributing to service development, clinical governance, audit, supervision and staff support, ensuring the service remains responsive, safe and patient-focused. We are looking for an experienced clinician with excellent assessment, communication and decision-making skills who can work confidently in a fast-paced environment. You will be approachable, organised and proactive, lead by example and maintain effective clinical oversight. This is an excellent opportunity for a skilled and compassionate clinician to help shape and develop a high-quality Clinical Triage Service. Main duties of the job The post holder is required to be a Registered Nurse with substantial acute/urgent/frailty experience of managing patients with complex needs and holding advanced clinical assessment skills. To put the patient at the centre of all decisions, reinforcing the concept of a more streamlined patient journey, improving the quality of care. Monitor and lead improvements to standards of care through, supervision of practice, clinical audit, evidence-based practice, teaching and supporting professional colleagues and the provision of skilled professional and clinical leadership. The post holder will exercise advanced clinical expertise, levels of judgement, discretion and decision making in clinical care. To work closely with Medical and Nursing staff in both primary and secondary care, to ensure patients receive appropriate investigation, intervention and treatment with minimal avoidable delays, whilst improving the quality of care The ICC Clinical Nurse Lead is responsible for the clinical triage of the presenting complex health needs of an identified population and for the identification of response required The post holder will be a registered nurse and They will be providing clinical leadership for all patients triaged within the ICC service. They will focus on ways to achieve and demonstrate overall improvements in health care and timely access to services. About us Come and join a Trust rated Outstanding by the CQC. South Warwickshire University NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further. In addition our staff survey results have placed us 4th in the country for recommended place to work. We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity. Our values can be summed up in one sentence. We are 'Trusted to provide safe, inclusive, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core. As part of our commitment to Equality, Diversity and Inclusion we encourage all applicants to complete a short survey. This can be accessed via the link below: https://forms. office. com/e/ahWY3eAGM2 We appreciate you completing the survey. Details Date posted 04 August 2026 Pay scheme Agenda for change Band Band 7 Salary £49,387 to £56,515 a year Pro Rata (Salary is dependant on experience) Contract Permanent Working pattern Part-time, Flexible working, Home or remote working Reference number 203-CS1225 Job locations Heathcote House RLSRH Warwick CV34 6SR United Kingdom Job description Job responsibilities Clinical Practice The post holder will be aligned to ICC and be clinically responsible for the safe and effective clinical triage of all patients presenting with an urgent health need, ensuring provision of high standards of care to patients and their families within the community. They will work as part of an Integrated Team, working within and across professional and organisational boundaries. The post holder will be a practitioner who can demonstrate a broad range of competencies and is able to adapt to a wide variety of clinical circumstances. They will be part of a team where their proven ability to make high level clinical decisions will aid patient outcomes. Providing highly developed clinical leadership for all patients presenting with an urgent health care need to the clinical triage service through advanced level autonomous practice including taking managed risks, for example where the patient is kept at home, rather than hospital or hospice admittance as would previously been the practice. Provide highly specialist clinical leadership for patients and work collaboratively with all professionals, carers and relatives to gain a deep understanding of all aspects of the patients physical, emotional and social situation. This includes detailed history taking, red flag identification and identification of appropriate service provision. Provide highly specialist clinical leadership for the development and maintenance of safe and effective triage of patients based on the full assessment of medical, nursing and care needs. Ability to understand and consider investigations and tests using clinical guidelines and policies to support clinical decision-making. As required, maintain competence in prescribing according to level of prescribing qualification i. e. Independent Prescriber and participate in regular continuing professional development in relation to the role. Liaise with other agencies, including the voluntary sector, to mobilise resources to meet patient needs and to support them at home securing additional support as required. Act as a resource for the ICC service providing teaching and education to them as required. To promote new research, innovation and evidence to support quality improvements and evidence-based practice within the team Clinically lead by example showing a high level of motivation and a positive attitude Provide a visible clinical profile, having both advisory and clinical input into patient care as directed by Head of Community Nursing. Prepare accurate and concise reports both verbally and written. Support teams, individual clinicians and patients with recommendations regarding individualised treatment plans. Provide care interventions and higher-level assessments for patients with highly complex conditions to ensure that patients achieve their optimum level of wellness. Autonomous Clinical Practice To take a comprehensive history at triage, to inform clinical decision making Utilise highly specialist triage skills appropriate to Routine Pathway Analyse signs and symptoms, laboratory tests, investigations and other measures of function in formulating a diagnosis. Use highly complex analytical and problem-solving skills in unpredictable situations. Provide evidence-based treatment plans based on sound clinical decision making, including the unique presentation of illness and response to treatment of patients on the community nursing caseload. Collaborate with the multi-disciplinary team to plan and implement treatment for acute illness/injury/chronic illness as required. Negotiate, collaborate and support individuals and families to make sometimes difficult decisions about plans of care by empowering them to decide on the most appropriate course of action. Ensure a robust process is in place to review care and treatment plans. Take a leading role in auditing and monitoring all components of care delivery. Review and develop clinical competency as required to support clinical practice, participating in ongoing personal development of self and of others. Ensure all clinical records are kept in line with SWUF and NMC guidelines. Communication Establish the dynamic process of understanding, reflecting, active listening and checking understanding, thus developing a therapeutic relationship with patients and their carers. Enable and support patients as active partners in the care planning process for present and future needs. Dissemination of information throughout the multidisciplinary team, taking into account the patients right of confidentiality Education Utilise communication skills and knowledge to promote patients and families abilities to make informed decisions and participate in care planning. Participate in the development of the teams knowledge for Urgent Care Pathways Work alongside team managers to support staff in clinical triage and assessments unfamiliar to them. Continue to develop own expert practice. Critically evaluate research and educate the team to ensure that this theory is integrated into practice. Role model and support staff to ensure that they are clinically competent to undertake new complex skills which are maintained to ensure that patients receive the highest possible standards of care in the most appropriate environment as close to home as possible, preferably in their own home if that is their express wish. Delivering educational sessions regarding benefits of supervision, quality improvement and Learning from Experience sessions Leadership Contribute to the development of clinical policies, procedures and guidelines ensuring they are implemented and monitored. Participate in the clinical appraisal process, providing feedback on performance. Participate and lead on the embedding of regular clinical and safeguarding supervision for all appropriate staff. Contribute to the recruitment and selection process. Act with colleagues to identify clinical development needs within the service Act as an advocate at all times for both patients and the service. Be a role model for other clinical members of the team, taking an active role in ensuring staff are safe in clinical practice, work with team managers to risk assess areas of practice, reporting to senior staff with education/training plans to aid the mitigation of risk as required. Embed activities within the community team to achieve organisational quality priorities. Deliver clinical supervision and undertake supervision for own practice. Professional Work within the NMC Code of Conduct Remain updated and ensure that clinical practice is evidence based. Have a personal development plan and professional portfolio. Access regular clinical supervision Freedom to Act The post is a clinically autonomous one and the post holder is expected to manage their caseload and the care of their patients independently recognising the limits of their knowledge and experience and seeking help and support appropriately. Undertake and lead on quality improvement initiatives. Working Conditions Based within SWUFT Out of hospital community service Clinical Triage team. Carrying light cases and other equipment Computer based work and data inputting. Car driving Expected to deal with difficult situations on a regular basis. Working in patients own home. Job responsibilities Clinical Practice The post holder will be aligned to ICC and be clinically responsible for the safe and effective clinical triage of all patients presenting with an urgent health need, ensuring provision of high standards of care to patients and their families within the community. They will work as part of an Integrated Team, working within and across professional and organisational boundaries. The post holder will be a practitioner who can demonstrate a broad range of competencies and is able to adapt to a wide variety of clinical circumstances. They will be part of a team where their proven ability to make high level clinical decisions will aid patient outcomes. Providing highly developed clinical leadership for all patients presenting with an urgent health care need to the clinical triage service through advanced level autonomous practice including taking managed risks, for example where the patient is kept at home, rather than hospital or hospice admittance as would previously been the practice. Provide highly specialist clinical leadership for patients and work collaboratively with all professionals, carers and relatives to gain a deep understanding of all aspects of the patients physical, emotional and social situation. This includes detailed history taking, red flag identification and identification of appropriate service provision. Provide highly specialist clinical leadership for the development and maintenance of safe and effective triage of patients based on the full assessment of medical, nursing and care needs. Ability to understand and consider investigations and tests using clinical guidelines and policies to support clinical decision-making. As required, maintain competence in prescribing according to level of prescribing qualification i. e. Independent Prescriber and participate in regular continuing professional development in relation to the role. Liaise with other agencies, including the voluntary sector, to mobilise resources to meet patient needs and to support them at home securing additional support as required. Act as a resource for the ICC service providing teaching and education to them as required. To promote new research, innovation and evidence to support quality improvements and evidence-based practice within the team Clinically lead by example showing a high level of motivation and a positive attitude Provide a visible clinical profile, having both advisory and clinical input into patient care as directed by Head of Community Nursing. Prepare accurate and concise reports both verbally and written. Support teams, individual clinicians and patients with recommendations regarding individualised treatment plans. Provide care interventions and higher-level assessments for patients with highly complex conditions to ensure that patients achieve their optimum level of wellness. Autonomous Clinical Practice To take a comprehensive history at triage, to inform clinical decision making Utilise highly specialist triage skills appropriate to Routine Pathway Analyse signs and symptoms, laboratory tests, investigations and other measures of function in formulating a diagnosis.