Job summary
6 month secondment or fixed term opportunity to become an integral part of our dynamic Urology team.
As a member of our team, you'll play a crucial role in independently supporting the clinical nurse specialist team while aiding in the planning of assessments for patients on suspected cancer pathways.
Your responsibilities will encompass a range of vital tasks, including managing systems for handling results, facilitating communications with patients as needed, scheduling appointments, and monitoring and delivering clinical outcomes. Collaborating closely with the Urology CNS team, you'll contribute to enhancing FDS and 62-day targets, ultimately elevating the standard of patient care.
Main duties of the job
Proactively ensure patients have received eGFR results before MRI and PSA results before review clinic to prevent pathway delays.
Facilitate care transfers between service teams and across care interfaces.
Refer and signpost patients for higher-level decisions and support.
Triage incoming patient calls, initiating appropriate responses based on established protocols.
Monitor, audit, and report on service, inputting data to Somerset cancer database.
Conduct pre-planned outbound calls to patients under healthcare professional guidance.
Contribute to clinical/quality management team reviews of pathway issues. Ensure MDT outcomes are actioned, liaising as needed.
Manage admin and results for CNS team review, supporting timely diagnoses within 28 days.
Monitor post-treatment surveillance, collaborating with clinical colleagues to prevent follow-up delays.
Book patient appointments as necessary.
About us
Priority will be given to colleagues identified as at risk through the Trust's redeployment process.
Details
Date posted
20 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year
per annum pro rata
Contract
Fixed term
Duration
6 months
Working pattern
Part-time,
Flexible working,
Home or remote working
Reference number
176-S-8050966
Job locations
Peterborough, Stamford or Hinchingbrooke
Peterborough
PE3 9GZ
United Kingdom
Job description
Job responsibilities
Job responsibilities
Please see the attached the job description and personal specification for full duties of the job role.
Job responsibilities
Job responsibilities
What you will do
Proactively ensure patients have received eGFR results before MRI and PSA results before review clinic to prevent pathway delays.
Facilitate care transfers between service teams and across care interfaces.
Refer and signpost patients for higher-level decisions and support.
Triage incoming patient calls, initiating appropriate responses based on established protocols.
Monitor, audit, and report on service, inputting data to Somerset cancer database.
Conduct pre-planned outbound calls to patients under healthcare professional guidance.
Contribute to clinical/quality management team reviews of pathway issues. Ensure MDT outcomes are actioned, liaising as needed.
Manage admin and results for CNS team review, supporting timely diagnoses within 28 days.
Monitor post-treatment surveillance, collaborating with clinical colleagues to prevent follow-up delays.
Book patient appointments as necessary.
Please see the attached the job description and personal specification for full duties of the job role.
What success looks like
Essential criteria
- Educated to GCSE level standard English Language at Grade A - C (or equivalent)
- Experience of using MS Office, particularly MS Word and Outlook
- Experience of working with the general public and/or professionals
- Experience of working within the NHS and an understanding of medical terminology
- Demonstrate and understanding of customer care/ability to work with sensitive and confidential information
- Knowledge and understanding of Confidentiality and the Data Protection ACT
- Organisational skills and a flexible approach to work
- Commitment to self-development
- Good standard of written and verbal communication at all levels
- Ability to adhere to Policies and Procedures and to work with confidential and sensitive information
Desirable criteria
- NVQ II or III Business Administration
- Experience of using Hospital systems, for example PAS (Patient Administration System)
- Understanding and working practice of NHS performance targets including 18 week referral to treatment times
Benefits
- Flexible working,
Essential skills
Essential: Communication
Essential: Medical Terminology
Essential: Microsoft Outlook
Essential: Microsoft Word
Essential: Organisation
Essential: Verbal Communication
Mentioned skills
Mentioned: Administrative Support
Mentioned: Scheduling
About the company
Home & Hybrid shows the working arrangement and verification date before candidates apply to North West Anglia NHS Foundation Trust.
