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Wiltshire Council

Panel Administrator

Fully remote Salary published To be confirmed
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Salary
£15,452–15,949 per year
Location
Trowbridge, Wiltshire, South West, England
Contract
Permanent · Full-time
Last verified
14 Aug 2026
Fully remote

Fully remote

No regular office attendance expected.

Office location
Trowbridge, Wiltshire, South West, England
Remote arrangement
Fully remote

Transparency summary

Salary minimum
£15,452
Salary maximum
£15,949
Salary negotiable
No
Contract type
Permanent
Working hours
Full-time
Expected weekly hours
Not stated
Remote arrangement
Fully remote
Office location
Trowbridge, Wiltshire, South West, England
Department
Administration
Industry
Healthcare
Experience level
To be confirmed
Last verified
14 Aug 2026

Job Description

Job summary ***WE ARE CURRENTLY UNABLE TO ACCEPT APPLICATIONS DIRECT ON NHS JOBS. IF YOU WISH TO BE CONSIDERED FOR THE ROLE PLEASE APPLY ON OUR WEBSITE OR COPY AND PASTE THE LINK BELOW IN TO YOUR BROWSER*** https://fa-euxi-saasfaukgovprod1. fa. ocs. oraclecloud. com/hcmUI/CandidateExperience/en/sites/CX_1001/job/8118/? utm_medium=jobshare&utm_source=External+Job+Share Adoption West is a regional adoption agency and registered voluntary adoption agency that provides adoption services for Bath & North East Somerset, Bristol, Gloucestershire, North Somerset, South Gloucestershire and Wiltshire Councils. Adoption West operates out of 3 hubs across the region, with offices based in Bristol, Gloucester and Trowbridge. You will be part of the wider Business Support Team, ensuring that all administration systems and processes are maintained and developed to meet the performance needs of the service. The role will also provide secretarial support for confidential and sensitive matters relating to various investigations, providing a fully responsive and flexible business support service within the department. Main duties of the job Prepare and plan agendas for statutory Adoption Panels. Co-ordinating papers to ensure members have everything required to make safe recommendations to the Agency Decision Maker in relation to adopter approvals and adoption placements To attend and take full, formal and detailed minutes of the confidential Adoption Panels which are a statutory requirement. Minutes produced are distributed within and outside the organisation, forming part of a childs record. To attend and take full minutes of other confidential meetings. To initiate and maintain systems for the recording of panel items and changes to data as required. Finding solutions to unexpected problems such as Panel quoracy, missing paperwork, unexpected gaps in agendas To organise and book the Adoption Panels, along with co-ordinating independent and internal panel members attendance to ensure quoracy. Responsibility for the organisation of associated activities relating to Adoption Panels such as conferences, annual events, training days, etc; undertaking all associated activities (e. g. booking of venues, refreshments etc) assist the wider service in providing an effective and efficient administrative support function answer routine enquiries from service users, and internal and external customers, and ensure that enquiries are responded to professionally and relayed accurately maintaining systems / spreadsheets as appropriate to aid monitoring processes and enable the production of accurate records. About us Adoption West: is an organisation with a wealth of experience and has a learning culture, committed to enabling the post holder to grow and develop in their role. provides support through supervision and training. offers flexible working arrangements, including job shares provides a Local Government Pension Scheme Details Date posted 13 August 2026 Pay scheme Other Salary £15,452 to £15,949 a year Contract Permanent Working pattern Part-time, Flexible working, Home or remote working Reference number F0041-8118 Job locations County Hall Bythesea Rd Trowbridge Wiltshire BA14 8JN United Kingdom Adoption West B Bond Warehouse Smeaton Road BRISTOL BS1 6XN United Kingdom Adoption West Shire Hall Westgate Street GLOUCESTER GL1 2TP United Kingdom Job description Job responsibilities The daily working environment for all administrative staff therefore necessitates dealing with distressing and sensitive information. Under the direction of the Administration Manager manage own workload and prioritise effectively:-1. To provide a confidential, secretarial minute taking and admin support service to Adoption Wests Adoption Panels and other meetings as required. Panels are held frequently and the post holder is responsible for ensuring Agendas are efficiently arranged, quoracy is maintained and that statutory guidelines and timescales are met.2. To be part of the wider Business Support Team, ensuring that all departmental systems and processes are maintained and developed to meet the performance needs of the service;3. To provide secretarial support for all confidential and sensitive matters relating to various investigations, providing a fully responsive and flexible business support service within the department. Specific duties and responsibilities include: Minute Taking and Administering MeetingsTo service meetings, including:-Prepare and plan agendas for statutory Adoption Panels. Co-ordinating papers to ensure members have everything required to make safe recommendations to the Agency Decision Maker in relation to adoption placementsTo attend and take full, formal and detailed minutes of the confidential Adoption Panels which are a statutory requirement. Minutes produced are distributed within and outside the organization and are kept for up to 100 years, forming part of a childs record. It is vital that minutes are accurate as failure to do so could lead to an illegal and potentially dangerous placement of a childTo attend and take full minutes of other confidential meetings. To initiate and maintain systems for the recording of panel items and changes to data as required. Liaise with all attendees of meetings and act as the contact point for communications. Attendees may be internal or external to the organization. Actions to be taken will include agreeing Panel member attendance to ensure quoracy and equity of attendance across the year; management of agenda items to ensure Panels run efficiently including postponing or replacing items. Finding solutions to unexpected problems such as Panel quoracy, missing paperwork, unexpected gaps in agendasOrganisation and Co-ordination ActivitiesTo organise and book the Adoption Panels, along with co-ordinating independent and internal panel members attendance to ensure quoracy. Responsibility for the organisation of associated activities relating to Adoption Panels such as conferences, annual events, training days, etc; undertaking all associated activities (e. g. booking of venues, refreshments etc)Text ProcessingTo apply a high skill level to the production of all text processing as required by senior managers (e. g. Complex reports, tables, minutes, presentations, leaflets, brochures, statistics etc), including the drafting of routine correspondence in the absence of managers; utilising shorthand skills and copy typing as required. Customer Care -To ensure a professional response service to all callers, including:-Being the point of contact for communications, ensuring the highest level of confidentiality, tact and discretion. Providing advice and guidance on Panel processes and requirements to practitioners, managers and attendees as necessary. Records and Information Systems -To be responsible for all records and information held in relation Adoption Panels, including:-Maintaining a confidential filing system, holding sensitive records, both electronic and paper based, ensuring the security of information/data and complying with policy and procedure. To assist with the maintenance of departmental databases Charms and operate all software systems, ensuring the accurate collection and recording of data and information. To interrogate and produce reports from various systems for senior managers as required. To collate statistical and other management information as requested. General Administrative Duties -To support the Business Services Team to deliver the full range of secretarial and administrative services across the Department, including:-To provide advice/guidance to other administrative staff as necessaryTo carry out specific project work, under the direction of the managerTo undertake routine processes associated with Reviews/Conferences of Children who are In Care and subject to Child Protection ProceduresTo respond flexibly to the needs of the whole service, providing cover across teams/Offices as and when requiredAssist in the development of all systems/procedures operating with the Team/Area Job responsibilities The daily working environment for all administrative staff therefore necessitates dealing with distressing and sensitive information. Under the direction of the Administration Manager manage own workload and prioritise effectively:-1. To provide a confidential, secretarial minute taking and admin support service to Adoption Wests Adoption Panels and other meetings as required. Panels are held frequently and the post holder is responsible for ensuring Agendas are efficiently arranged, quoracy is maintained and that statutory guidelines and timescales are met.2. To be part of the wider Business Support Team, ensuring that all departmental systems and processes are maintained and developed to meet the performance needs of the service;3. To provide secretarial support for all confidential and sensitive matters relating to various investigations, providing a fully responsive and flexible business support service within the department. Specific duties and responsibilities include: Minute Taking and Administering MeetingsTo service meetings, including:-Prepare and plan agendas for statutory Adoption Panels. Co-ordinating papers to ensure members have everything required to make safe recommendations to the Agency Decision Maker in relation to adoption placementsTo attend and take full, formal and detailed minutes of the confidential Adoption Panels which are a statutory requirement. Minutes produced are distributed within and outside the organization and are kept for up to 100 years, forming part of a childs record. It is vital that minutes are accurate as failure to do so could lead to an illegal and potentially dangerous placement of a childTo attend and take full minutes of other confidential meetings. To initiate and maintain systems for the recording of panel items and changes to data as required. Liaise with all attendees of meetings and act as the contact point for communications. Attendees may be internal or external to the organization. Actions to be taken will include agreeing Panel member attendance to ensure quoracy and equity of attendance across the year; management of agenda items to ensure Panels run efficiently including postponing or replacing items. Finding solutions to unexpected problems such as Panel quoracy, missing paperwork, unexpected gaps in agendasOrganisation and Co-ordination ActivitiesTo organise and book the Adoption Panels, along with co-ordinating independent and internal panel members attendance to ensure quoracy. Responsibility for the organisation of associated activities relating to Adoption Panels such as conferences, annual events, training days, etc; undertaking all associated activities (e. g. booking of venues, refreshments etc)Text ProcessingTo apply a high skill level to the production of all text processing as required by senior managers (e. g. Complex reports, tables, minutes, presentations, leaflets, brochures, statistics etc), including the drafting of routine correspondence in the absence of managers; utilising shorthand skills and copy typing as required. Customer Care -To ensure a professional response service to all callers, including:-Being the point of contact for communications, ensuring the highest level of confidentiality, tact and discretion. Providing advice and guidance on Panel processes and requirements to practitioners, managers and attendees as necessary. Records and Information Systems -To be responsible for all records and information held in relation Adoption Panels, including:-Maintaining a confidential filing system, holding sensitive records, both electronic and paper based, ensuring the security of information/data and complying with policy and procedure. To assist with the maintenance of departmental databases Charms and operate all software systems, ensuring the accurate collection and recording of data and information. To interrogate and produce reports from various systems for senior managers as required. To collate statistical and other management information as requested. General Administrative Duties -To support the Business Services Team to deliver the full range of secretarial and administrative services across the Department, including:-To provide advice/guidance to other administrative staff as necessaryTo carry out specific project work, under the direction of the managerTo undertake routine processes associated with Reviews/Conferences of Children who are In Care and subject to Child Protection ProceduresTo respond flexibly to the needs of the whole service, providing cover across teams/Offices as and when requiredAssist in the development of all systems/procedures operating with the Team/Area
What you will do
Prepare and plan agendas for statutory Adoption Panels. Co-ordinating papers to ensure members have everything required to make safe recommendations to the Agency Decision Maker in relation to adopter approvals and adoption placements To attend and take full, formal and detailed minutes of the confidential Adoption Panels which are a statutory requirement. Minutes produced are distributed within and outside the organisation, forming part of a childs record. To attend and take full minutes of other confidential meetings. To initiate and maintain systems for the recording of panel items and changes to data as required. Finding solutions to unexpected problems such as Panel quoracy, missing paperwork, unexpected gaps in agendas To organise and book the Adoption Panels, along with co-ordinating independent and internal panel members attendance to ensure quoracy. Responsibility for the organisation of associated activities relating to Adoption Panels such as conferences, annual events, training days, etc; undertaking all associated activities (e. g. booking of venues, refreshments etc) assist the wider service in providing an effective and efficient administrative support function answer routine enquiries from service users, and internal and external customers, and ensure that enquiries are responded to professionally and relayed accurately maintaining systems / spreadsheets as appropriate to aid monitoring processes and enable the production of accurate records. The daily working environment for all administrative staff therefore necessitates dealing with distressing and sensitive information. Under the direction of the Administration Manager manage own workload and prioritise effectively:-1. To provide a confidential, secretarial minute taking and admin support service to Adoption Wests Adoption Panels and other meetings as required. Panels are held frequently and the post holder is responsible for ensuring Agendas are efficiently arranged, quoracy is maintained and that statutory guidelines and timescales are met.2. To be part of the wider Business Support Team, ensuring that all departmental systems and processes are maintained and developed to meet the performance needs of the service;3. To provide secretarial support for all confidential and sensitive matters relating to various investigations, providing a fully responsive and flexible business support service within the department. Specific duties and responsibilities include: Minute Taking and Administering MeetingsTo service meetings, including:-Prepare and plan agendas for statutory Adoption Panels. Co-ordinating papers to ensure members have everything required to make safe recommendations to the Agency Decision Maker in relation to adoption placementsTo attend and take full, formal and detailed minutes of the confidential Adoption Panels which are a statutory requirement. Minutes produced are distributed within and outside the organization and are kept for up to 100 years, forming part of a childs record. It is vital that minutes are accurate as failure to do so could lead to an illegal and potentially dangerous placement of a childTo attend and take full minutes of other confidential meetings. To initiate and maintain systems for the recording of panel items and changes to data as required. Liaise with all attendees of meetings and act as the contact point for communications. Attendees may be internal or external to the organization. Actions to be taken will include agreeing Panel member attendance to ensure quoracy and equity of attendance across the year; management of agenda items to ensure Panels run efficiently including postponing or replacing items. Finding solutions to unexpected problems such as Panel quoracy, missing paperwork, unexpected gaps in agendasOrganisation and Co-ordination ActivitiesTo organise and book the Adoption Panels, along with co-ordinating independent and internal panel members attendance to ensure quoracy. Responsibility for the organisation of associated activities relating to Adoption Panels such as conferences, annual events, training days, etc; undertaking all associated activities (e. g. booking of venues, refreshments etc)Text ProcessingTo apply a high skill level to the production of all text processing as required by senior managers (e. g. Complex reports, tables, minutes, presentations, leaflets, brochures, statistics etc), including the drafting of routine correspondence in the absence of managers; utilising shorthand skills and copy typing as required. Customer Care -To ensure a professional response service to all callers, including:-Being the point of contact for communications, ensuring the highest level of confidentiality, tact and discretion. Providing advice and guidance on Panel processes and requirements to practitioners, managers and attendees as necessary. Records and Information Systems -To be responsible for all records and information held in relation Adoption Panels, including:-Maintaining a confidential filing system, holding sensitive records, both electronic and paper based, ensuring the security of information/data and complying with policy and procedure. To assist with the maintenance of departmental databases Charms and operate all software systems, ensuring the accurate collection and recording of data and information. To interrogate and produce reports from various systems for senior managers as required. To collate statistical and other management information as requested. General Administrative Duties -To support the Business Services Team to deliver the full range of secretarial and administrative services across the Department, including:-To provide advice/guidance to other administrative staff as necessaryTo carry out specific project work, under the direction of the managerTo undertake routine processes associated with Reviews/Conferences of Children who are In Care and subject to Child Protection ProceduresTo respond flexibly to the needs of the whole service, providing cover across teams/Offices as and when requiredAssist in the development of all systems/procedures operating with the Team/Area
What success looks like
Essential criteria - Some experience of secretarial and administrative experience - Ability to meet deadlines and prioritise workload - Ability to forge and maintain good working relationships with others, at all levels. - Ability /Confidence to meet difficult situations with a calm and mature attitude and find solutions to unexpected problems - Able to undertake research and analysis of specific topics, without supervision - Able to attend meetings, and produce accurate, succinct, record/minutes - Proficient in use of Microsoft packages, internet, Powerpoint, Excel, etc - High levels of accuracy and attention to detail - Good Audio Typing skills - Educated to A Level standard - RSA Stage II Word Processing or equivalent - NVQ Level II/III Business Administration or equivalent Desirable criteria - Work experience in public sector or social care/education setting - Evidence of establishing and maintaining new systems - Shorthand /Speedwriting qualification speed of 100 wpm - ECDL / IT qualifications - RSA III Word processing
Benefits
- provides support through supervision and training. - offers flexible working arrangements, including job shares - provides a Local Government Pension Scheme - Flexible working,
Essential skills
Essential: Attention to Detail Essential: Microsoft Excel Essential: Microsoft PowerPoint Essential: Research
Mentioned skills
Mentioned: Administrative Support Mentioned: Minute Taking Mentioned: Organisation
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