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University Hospitals of Derby and Burton NHS Foundation Trust logo

University Hospitals of Derby and Burton NHS Foundation Trust

Senior Administrative Assistant

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Transparency summary

Fully remote
Salary
£25,760–27,476 per year
Office location
Derby, City of Derby, East Midlands, England
Contract
Permanent · Full-time
Department
Administration
Industry
Healthcare
Experience level
Senior

Job Description

Job summary
An excellent opportunity has arisen within our People Digital Team for an enthusiastic and committed individual to join us as a Senior ESR Administrator.

You will provide a high quality, customer-focused administration service, supporting the ESR team, managers and colleagues across the Trust. The Trust has been selected as an early adopter of the NHS People Portal, and the team will play a key role in supporting the transition from ESR to the new system.

The role involves a wide range of administrative duties, responding to queries from managers, colleagues, bank workers and permanent staff. You will need excellent organisational skills, the ability to prioritise workload in a busy environment, and a flexible approach to work.

A high level of accuracy and attention to detail is essential, together with strong keyboard and Microsoft Office skills to ensure accurate data entry and record management. You will work closely with colleagues as part of a supportive team whilst providing an efficient and professional service.

This is predominantly a home-based role, with occasional attendance at on-site meetings required. As such, you will need to be self-motivated and able to work independently.

If you are looking to develop a career within People Digital and Workforce Services, this could be the ideal opportunity. In return, we offer comprehensive training, support and opportunities for development.

Main duties of the job
You will have the ability to prioritise work whilst working in a fast paced and busy environment, as well as having a flexible approach to work. A good level of attention to detail is an essential requirement for this demanding role, as well as working effectively as part of a team.

Customer service is at the heart of what we do but this is a predominately admin based role, therefore recent demonstrable admin and IT experience is essential.

If you are looking for a career within a People Digital/Workforce function where you will be able to develop your skills and knowledge, then this could be the right opportunity for you. In return we will offer full support and training.

You will need, as a minimum:

A good standard of English Language GCSE (or equivalent qualification)
NVQ level II in administration or customer services or equivalent experience.
Knowledge of Microsoft office packages.
Working knowledge of the Electronic Staff Record (ESR) would be a distinct advantage.
Experience of working in a busy customer services office-based environment.
A good level of attention to detail.
A positive 'can do' approach.

Closing Date: 22nd September 2026 (or as soon as sufficient applicants received)

Interview Date: 9th October 2026

**PLEASE NOTE THIS IS A HOME BASED ROLE**

About us
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

Development opportunities, both professional and leadership development
On-going support from recruitment to when you join our team and beyond.
Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

We see on average 4810 OP appointments a day.
We are the 4 th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
Our hospitals admit an average of 195 emergency patients daily.
Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
We are one of only 7 Trusts nationally with more than 50 operating theatres.
We carry out more than 140 elective procedures each working day.
UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

Details
Date posted
11 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year
pro rata pa
Contract
Permanent
Working pattern
Full-time,
Home or remote working
Reference number
320-TWS-2232
Job locations
Royal Derby Hospital
Uttoxeter Road
Derby
DE22 3NE
United Kingdom

Job description
Job responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.
Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipSkilled worker: Health and Care Visa | NHS Employers
Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).

Job responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipSkilled worker: Health and Care Visa | NHS Employers

Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).

What you will do

You will have the ability to prioritise work whilst working in a fast paced and busy environment, as well as having a flexible approach to work. A good level of attention to detail is an essential requirement for this demanding role, as well as working effectively as part of a team.

Customer service is at the heart of what we do but this is a predominately admin based role, therefore recent demonstrable admin and IT experience is essential.

If you are looking for a career within a People Digital/Workforce function where you will be able to develop your skills and knowledge, then this could be the right opportunity for you. In return we will offer full support and training.

You will need, as a minimum:

A good standard of English Language GCSE (or equivalent qualification)
NVQ level II in administration or customer services or equivalent experience.
Knowledge of Microsoft office packages.
Working knowledge of the Electronic Staff Record (ESR) would be a distinct advantage.
Experience of working in a busy customer services office-based environment.
A good level of attention to detail.
A positive 'can do' approach.

Closing Date: 22nd September 2026 (or as soon as sufficient applicants received)

Interview Date: 9th October 2026

**PLEASE NOTE THIS IS A HOME BASED ROLE**

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.
Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipSkilled worker: Health and Care Visa | NHS Employers
Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipSkilled worker: Health and Care Visa | NHS Employers

Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).

What success looks like

Essential criteria
- A good standard of English to GCSE or equivalent
- NVQ II in Customer Service or equivalent knowledge and skills
- Experience of working in a busy customer services office based environment.
- Experience of recent administrative processes
- Computer literate and confident in the use of a range of IT applications including Microsoft Office
- Attention to detail and accuracy

Desirable criteria
- Demonstrable ESR Experience

Benefits

- Development opportunities, both professional and leadership development

Essential skills
Essential: Attention to Detail Essential: Computer Literacy Essential: Customer Service
Mentioned skills
Mentioned: Clinical Trials Mentioned: Data Entry Mentioned: Leadership Mentioned: Organisation Mentioned: Recruitment Mentioned: Research
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