Bank Investigation Officer

Job summary Norfolk & Norwich University Hospitals NHS Foundation Trust (NNUH) is seeking experienced Investigation Officers to undertake employee relations investigations on an ad hoc basis, as required. This role is integral to supporting fair, thorough and timely employee relations processes across the Trust. Working closely with the Commissioning Manager, you will lead investigations into a range of employee relations matters, ensuring that investigations are conducted objectively, proportionately and in line with Trust policies and procedures. You will be responsible for gathering and analysing sensitive information, which may be complex, conflicting and highly confidential. Using your professional judgement and investigative skills, you will establish the relevant facts, consider all available evidence and produce clear, comprehensive and high-quality investigation reports for consideration at formal hearings. We are looking for highly professional individuals who have significant experience in conducting workplace investigations and can work independently with minimal supervision. You will possess excellent analytical, interpersonal and organisational skills, together with the ability to manage competing priorities and meet deadlines. Main duties of the job To work closely with the Commissioning Manager of the investigation or the relevant HR representative keeping in regular contact to update on progress and any development which may require their attention To lead/undertake formal meetings with employees in line with appropriate NNUH policies; i. e. misconduct, grievance, capability as part of the investigation process, utilising the appropriate supporting documentation/templates To liaise with all relevant parties in relation to the gathering of evidence as part of the investigation process and ensure that all aspects as set out in the Terms of Reference of the investigation are explored To be responsible for the preparation and submission of the outcome report and supporting/other documentation at the conclusion of the assigned investigation utilising the appropriate supporting documentation/templates To attend formal hearings to present own report in terms of findings in line with the relevant NNUH process Please see Job description for a more detailed description of job duties About us Temporary Staffing is an ideal way of beginning a career in the Trust, offering flexible working hours and the opportunity to gain experience in a variety of different departments/wards. We can offer a competitive salary paid weekly in arrears, paid holiday entitlement and entry into the NHS pension scheme. In addition, we are able to provide training to enable you to work across the Trust. The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world. We are pleased to be able to offer a number of NHS staff benefits/discounts, including: Flexible working pattern to suit individual lifestyles Weekly Pay Dedicated Booking desk support Easy access to online book shifts via Employee Online (EOL) Free Park and Ride during weekdays Discounted bus passes (First bus / Semmence / Konnect) Details Date posted 17 August 2026 Pay scheme Agenda for change Band Band 7 Salary £49,387 to £56,515 a year pa pro rata Contract Bank Working pattern Part-time, Flexible working, Home or remote working Reference number 234-26-IO-TS Job locations Norfolk and Norwich University Hospital Norfolk and Norwich University Hospital, Colney Lane, Norwich NR4 7UY Norwich NR47UY United Kingdom Job description Job responsibilities 1. To work closely with the Commissioning Manager of the investigation or the relevant HR representative keeping in regular contact to update on progress and any development which may require their attention. 2. To lead/undertake formal meetings with employees in line with appropriate NNUH policies; i. e. misconduct, grievance, capability as part of the investigation process, utilising the appropriate supporting documentation/templates 3. To liaise with all relevant parties in relation to the gathering of evidence as part of the investigation process and ensure that all aspects as set out in the Terms of Reference of the investigation are explored. 4. To be responsible for the preparation and submission of the outcome report and supporting/other documentation at the conclusion of the assigned investigation utilising the appropriate supporting documentation/templates. 5. To attend formal hearings to present own report in terms of findings in line with the relevant NNUH process. 6. At the conclusion of an investigation process, to liaise with the Head of HR Business Partnering and Medical Workforce to share learning. 7. To undertake own administration, eg sending letters and production of investigation report. 8. To maintain own diary and organise and prioritise own work. 9. To proactively ensure that confidentiality is maintained and case files are properly organised, maintained and retained in accordance with NNUH and GDPR standards 10. To attend external meetings, including Employment Tribunals on behalf of the NNUH as appropriate. 11. To provide monthly reports of activity and update reports to the Head of HR Business Partnering and Medical Workforce highlighting issues of concern 12. To follow NNUH policies and procedures, and to contribute to review of these as required. Following investigations, the post holder will establish learnings and make proposals to policies and procedures which will impact across all areas. The successful candidates will demonstrate a strong commitment to the Trust's PRIDE Values, Equality, Diversity and Inclusion, and our Just and Learning Culture. Throughout every stage of the investigation process, you will be expected to embrace Know Your Staff, our compassionate approach to people management, ensuring fairness, respect and dignity for all involved. For an informal discussion or further information please contact Tammy Denitto, HR Operations Team Manager: Tammy. Denitto@nnuh. nhs. uk. Please see attached Job Description for full details Job responsibilities 1. To work closely with the Commissioning Manager of the investigation or the relevant HR representative keeping in regular contact to update on progress and any development which may require their attention. 2. To lead/undertake formal meetings with employees in line with appropriate NNUH policies; i. e. misconduct, grievance, capability as part of the investigation process, utilising the appropriate supporting documentation/templates 3. To liaise with all relevant parties in relation to the gathering of evidence as part of the investigation process and ensure that all aspects as set out in the Terms of Reference of the investigation are explored. 4. To be responsible for the preparation and submission of the outcome report and supporting/other documentation at the conclusion of the assigned investigation utilising the appropriate supporting documentation/templates. 5. To attend formal hearings to present own report in terms of findings in line with the relevant NNUH process. 6. At the conclusion of an investigation process, to liaise with the Head of HR Business Partnering and Medical Workforce to share learning. 7. To undertake own administration, eg sending letters and production of investigation report. 8. To maintain own diary and organise and prioritise own work. 9. To proactively ensure that confidentiality is maintained and case files are properly organised, maintained and retained in accordance with NNUH and GDPR standards 10. To attend external meetings, including Employment Tribunals on behalf of the NNUH as appropriate. 11. To provide monthly reports of activity and update reports to the Head of HR Business Partnering and Medical Workforce highlighting issues of concern 12. To follow NNUH policies and procedures, and to contribute to review of these as required. Following investigations, the post holder will establish learnings and make proposals to policies and procedures which will impact across all areas. The successful candidates will demonstrate a strong commitment to the Trust's PRIDE Values, Equality, Diversity and Inclusion, and our Just and Learning Culture. Throughout every stage of the investigation process, you will be expected to embrace Know Your Staff, our compassionate approach to people management, ensuring fairness, respect and dignity for all involved. For an informal discussion or further information please contact Tammy Denitto, HR Operations Team Manager: Tammy. Denitto@nnuh. nhs. uk. Please see attached Job Description for full details