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NHS Wales Shared Services Partnership

Court of Protection - Paralegal

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Transparency summary

Fully remote
Salary
£28,819–31,626 per year
Office location
Cardiff, Caerdydd - Cardiff, Wales
Contract
Permanent · Full-time
Department
Legal
Industry
Legal Services
Experience level
To be confirmed

Job Description

Job summary
Welsh language skills are essential for this role. Applicants must have Welsh speaking and listening skills at Level 3 (Intermediate/B1 CEFR), meaning they should be able to communicate confidently and respond to enquiries in Welsh. Part of the interview will be conducted in Welsh to assess these skills.

Legal & Risk Services is a division of NWSSP that provides a comprehensive legal advisory service to the NHS.

We have an exciting opportunity for a Paralegal to join our Complex Patient Team with a particular focus on Court of Protection work. You will be assisting our growing team of solicitors and fellow paralegals who advise and represent the whole of the NHS in Wales.

The types of cases we typically advise on include:

Consent and capacity for adults and childrenUse of restraintDeprivation of Liberty Safeguards (soon to transition to the Liberty Protection Safeguards)Mental HeathEnd of life decision makingInquests that have issues of Mental Health or Mental Capacity.

The Team are experts in their field who are regularly instructed in novel and high-profile cases. We work closely with our clients' Mental Health, Learning Disability, Paediatric, Nursing, and Intensive Care teams.

The ideal candidate must have good communication skills, a confident approach to work, and demonstrate our core values, alongside empathy and sensitivity when dealing with the personal nature of the cases we deal with.

Main duties of the job
You will assist in the day-to-day management of cases under close supervision of a Senior Lawyer. You will have opportunities to contribute to the team and wider Legal & Risk family. You will be responsible for opening new enquiries, liaising with clients and witnesses, attending hearings at court and helping witnesses navigate the court process. This will include reviewing medical records/reports, drafting letters to obtain evidence and assisting in the preparation of client advice, witness statements, court bundles, and instructions to counsel.

The post holder will need to establish and maintain good working relationships with a variety of health care professionals, colleagues within Legal & Risk Services, Court officers, witnesses and experts.

Some experience in Court of Protection is desirable but what is important is a genuine interest in this area of work.

About us
At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.

Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.

We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.

Excellent customer service is something we strive for, for both our internal and external customers.

Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp. nhs. wales/working-for-us/

NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.

Details
Date posted
14 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,819 to £31,626 a year
per annum
Contract
Permanent
Working pattern
Full-time,
Flexible working,
Home or remote working
Reference number
043-AC161-0926W
Job locations
Companies House
Crown Way
CARDIFF
CF14 3UZ
United Kingdom

Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

What you will do

You will assist in the day-to-day management of cases under close supervision of a Senior Lawyer. You will have opportunities to contribute to the team and wider Legal & Risk family. You will be responsible for opening new enquiries, liaising with clients and witnesses, attending hearings at court and helping witnesses navigate the court process. This will include reviewing medical records/reports, drafting letters to obtain evidence and assisting in the preparation of client advice, witness statements, court bundles, and instructions to counsel.

The post holder will need to establish and maintain good working relationships with a variety of health care professionals, colleagues within Legal & Risk Services, Court officers, witnesses and experts.

Some experience in Court of Protection is desirable but what is important is a genuine interest in this area of work.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

What success looks like

Essential criteria
- Law Degree (or equivalent) or equivalent CILEX qualifications
- Experience of working in an office environment
- Ability to communicate in all formats.
- Ability to prioritise and organise own work
- Ability to recognise own capabilities
- Ability to liaise and communicate with both internal and external personnel at all levels confidently.
- Welsh language skills are essential for this role. Applicants must have Welsh speaking and listening skills at Level 3 (Intermediate/B1 CEFR). This means being able to communicate confidently in responding to enquiries in Welsh.

Desirable criteria
- Evidence of excellent client care skills

Benefits

- We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.
- Flexible working,

Mentioned skills
Mentioned: Agile Methodologies Mentioned: Communication Mentioned: Customer Service Mentioned: Mental Health Mentioned: Organisation
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