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Sandwell and West Birmingham NHS Trust

Medical Secretary - Paediatrics

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Transparency summary

Fully remote
Salary
£28,392–31,157 per year
Office location
West Bromwich, Sandwell, West Midlands, England
Contract
Permanent · Full-time
Department
Administration
Industry
Healthcare
Experience level
To be confirmed

Job Description

Job summary
Are you an experienced NHS medical secretary looking to work within a friendly, established team and in a flexible and supportive working environment? If your answers are yes please read on...

We have an exciting Medical Secretary positions available, based at Sandwell Hospital working as part of the Paediatric administration team

This Position is for 24 hours per week

We are a fun, friendly team of secretaries, and looking for someone to join us who is also a team player. This position will be based at Sandwell Hospital. We offer flexible working with the option for some working from home days each week.

The key minimum requirements for this position are the AMSPAR qualification, or a minimum of 2 years previous medical secretary experience.

Candidates should also have experience of managing 18 week pathways and waiting list management, plus knowledge and evidence of patient information systems and other relevant IT systems. Personal organisation, great communication skills and the ability to priorities workloads to juggle the ever changing priorities of the NHS are also essential, as is the experience of working in a fast paced environment.

Main duties of the job
Actively managing the administrative processes associated with patient pathways and contributing to the effectiveness of clinical teams (including patient experience, patient flow and waiting list management) for specialty teams.

Co-ordinating, navigating and tracking a caseload of patients efficiently and effectively through their care pathway i. e. outpatients, day case, diagnostics and inpatients from referral to treatment and discharge for Paediatrics.

Providing secretarial and administrative support to Consultants and clinical teams to support the delivery of high quality co-ordinated and integrated care including liaison with patients, careers GP's and other service users.

About us
Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country - one of the country's most culturally diverse areas. It's a friendly and welcoming place - a place where you can belong, and a place where you can grow.

We care for our patients, we care about our population, and we care about our people.

Our values - Ambition, Respect and Compassion - are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community.

Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to "Improve the Life Chances and Health Outcomes of our Population." It is what inspires, drives, and unites us every day. It's what makes us unique.

We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose. When we say we're 'with you all the way' we want you to know that we mean it. Visit the SWB website to find out more about our ambitions and people plans.

Details
Date posted
14 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year
pro rata per annum
Contract
Permanent
Working pattern
Part-time,
Flexible working,
Home or remote working
Reference number
381-WC-7899814-A
Job locations
SWB NHS Trust
Sandwell Hospital
West Bromwich
B71 4HJ
United Kingdom

Job description
Job responsibilities
Please see the attached Job Description and Person Specification for full details on what this role entails.

Job responsibilities
Please see the attached Job Description and Person Specification for full details on what this role entails.

What you will do

Actively managing the administrative processes associated with patient pathways and contributing to the effectiveness of clinical teams (including patient experience, patient flow and waiting list management) for specialty teams.

Co-ordinating, navigating and tracking a caseload of patients efficiently and effectively through their care pathway i. e. outpatients, day case, diagnostics and inpatients from referral to treatment and discharge for Paediatrics.

Providing secretarial and administrative support to Consultants and clinical teams to support the delivery of high quality co-ordinated and integrated care including liaison with patients, careers GP's and other service users.

Please see the attached Job Description and Person Specification for full details on what this role entails.

What success looks like

Essential criteria
- Substantial experience within the NHS.
- Knowledge of waiting list / patient management systems.
- Knowledge of PAS systems and other relevant databases.
- Amspar or RSA Typing level 2
- Medical Terminology
- GCSE English and Maths grade C and above

Desirable criteria
- Experince of managing 18week pathway
- Cancer Services knowledge and/or experience
- RSA Typing Level 2
- AMSPAR

Benefits

- Flexible working,

Essential skills
Essential: Medical Terminology
Mentioned skills
Mentioned: Administrative Support Mentioned: Communication Mentioned: Cross-cultural Communication Mentioned: Organisation
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